Top 6 Retail POS Systems in Malaysia

The right retail POS system can turn your business around. In Malaysia, as technology continues to shape the retail landscape, choosing a powerful and reliable POS system has never been more crucial. In this article, we’ve handpicked the 6 best retail POS systems that stand out for their functionality, ease of use, and adaptability. Let’s take a look at the ones that can help you manage your store like a pro.

By Christopher Yip

Published 14 January 2025

In this article, you will learn about:

What is a Retail POS System?

First, let's start by understanding what is a retail POS system. Simply put, It’s a combination of hardware and software that let you process sales, manage inventory, and even generate reports to see what’s selling well and what’s not. Think of it as your behind-the-scenes superhero, working quietly to keep everything running smoothly.

For example, in a retail setting, a POS system helps you scan items, calculate prices, and accept payments—whether it’s cash, card, or e-wallets like GrabPay or TnG. It also keeps track of your stock levels automatically, so you will know when it’s time to restock without having to manually count everything. And the best part? Most modern retail POS systems are cloud-based, meaning you can monitor your business from anytime and anywhere on your phone. So, whether you’re in the shop or sipping kopi at a cafe, you’re always in control!

6 Best POS System for Retail Business

1. AutoCount POS System

Let’s kick things off with AutoCount POS System, the top choice for many retailers in Malaysia. Known for its reliability and versatility, AutoCount is built to handle the unique needs of small shops to large retail chains. What makes AutoCount retail POS system stand out is its seamless integration with its accounting software, which means your sales and inventory data are automatically synced with your accounts. No more tedious manual entries or worrying about errors! Plus, it’s also SST compliant and packed with features like real-time sales reporting, customer management, and multi-store support, perfect for scaling your business. Below are some of the key features:

Features

✅Real-time Stock Level Tracking: Keep tabs on inventory as it moves—no more guessing what’s in stock.

✅Low Stock Alerts: Get notified when items are running low so you can reorder before you run out.

✅Batch and Expiry Date Management: Manage perishable goods easily by tracking batches and expiry dates.

✅Serial Number Tracking: Monitor individual products by serial number for better warranty and returns handling.

✅Quick Order Entry with Barcode Scanning: Speed up checkout with a barcode scanner—no manual entry needed.

✅Item Search and Filtering: Quickly find products using filters like categories, names, or attributes.

✅Multiple Payment Methods: Accept cash, cards, e-wallets, or any other preferred payment option.

✅Discounts and Promotions: Easily apply special offers, rebates, or bulk purchase discounts during checkout.

✅Customer Loyalty Programs: Reward loyal customers with points, vouchers, and exclusive benefits to keep them coming back

✅Detailed Sales Reports: Get an in-depth breakdown of daily, weekly, or monthly sales performance.

✅Inventory Turnover Reports: See how quickly items are selling, so you can optimize stock levels.

✅Customer Analysis: Understand customer behavior, spending patterns, and preferences to improve service.

✅Profit and Loss Reports: Analyze overall business performance by tracking revenue and costs.

✅Seamless Data Transfer to AutoCount Accounting Software: Sync sales and inventory data directly to your accounting system for effortless bookkeeping.

✅Automated Invoice Generation: Save time with invoices that are created instantly during sales transactions.

✅Offline Mode with Real-time Synchronization: Keep operating even without the internet—data syncs when you're back online.

✅Multiple POS Stations: Expand effortlessly with support for multiple counters in one system.

✅Hold and Recall Bills: Pause a transaction and resume it later without losing any data.

✅Receipt Printing: Print professional receipts for every sale—customizable for your branding.

✅Customizable Product Categories and Attributes: Organize products your way for easier browsing and management.

✅User-defined Reports: Create personalized reports to focus on the metrics that matter most to your business.

Packages & Pricing

AutoCount offers flexible, customizable pricing to ensure you only invest in the features your business truly needs! To get more details, kindly schedule a free consultation with the team. Click here to get started.

2. SQL POS System

Coming in at number 2 is the SQL POS System, a trusted name for businesses that value efficiency and performance. This system doesn’t just track sales; it helps you manage stock across multiple warehouses, handle batch expiry dates, and even synchronize prices with other devices. It’s designed to handle busy retail environments, so even when things get hectic, SQL POS stays fast and responsive. Below are some of the key features:

Features

✅Integrated Accounting: Effortlessly link with SQL accounting software to automatically sync sales, inventory, and customer data, simplifying financial reporting.

✅Inventory Management: Monitor stock in real time, receive low-stock alerts, manage multiple warehouses, and track items by serial numbers.

✅Multiple Payment Options: Accept a variety of payment methods, including cash, credit/debit cards, and digital wallets.

✅Barcode Scanning: Speed up checkout with barcode readers for quick and accurate product scanning.

✅Customer Management: Store customer information, offer loyalty rewards, and run targeted promotional campaigns.

✅Sales Reporting: Gain insights through detailed reports on sales performance by item, staff, and overall trends.

✅Price Management: Customize pricing tiers for different customer groups or promotional campaigns.

✅Batch Expiry Date Control: Easily track and manage expiration dates for perishable goods.

✅On-Hold Orders: Allow customers to pause orders and complete their purchases later.

✅User Access Levels: Assign role-specific permissions to control staff access based on their responsibilities.

Packages & Pricing

Similar to AutoCount, SQL ensures flexible and customizable pricing, allowing you to invest only in the features your business requires. Get started by scheduling a free consultation with the team—click here to learn more!

3. StoreHub

At number 3, we’ve got StoreHub—one of the fastest-growing POS providers in Southeast Asia. If you’re a retail business owner looking for an all-in-one solution, this could be your go-to. StoreHub isn’t just about processing sales; it’s like having an extra set of hands to help you run your business. From managing inventory and tracking sales to generating detailed sales reports, it brings everything together into one powerful system. Below are some of the key features:

Features

✅Customer Marketing & Reporting: Analyze customer behavior, create tailored promotions, and boost loyalty.

✅Integrated E-Invoicing: Seamlessly validate and issue e-invoices for transactions via MYInvois API.

✅Time Tracking: Enable clock-ins directly on the POS, with automated shift reports and timesheets.

✅Employee Performance Tracking: Monitor sales and activity logs for performance insights.

✅Facial Recognition Clock-In: Securely track attendance with cloud-updated facial recognition.

✅Inventory Reports: Gain insights into stock levels, value, and movement for better control.

✅Prevent Stockouts: Manage expirations, stock loss, and restocking with automated alerts and transfers.

✅Loyalty Program: Drive repeat purchases with points, cashback, and membership rewards.

✅Automated SMS Campaigns: Stay connected with customers and drive return visits through SMS.

✅Centralized Management: Oversee inventory, sales, and staff across multiple locations with ease.

Packages & Pricing

StoreHub Pricing comes with 3 Plans:

✅Starter Plan: Suitable for small business (RM 102/Month, Billed Annually)
✅Advanced Plan: Best for growing business (RM 196/Month, Billed Annually)
✅Pro Plan: Ideal for established brand (RM 393/Month, Billed Annually)

4. QubePos

Moving forward, number 4 is QubePos—a POS system designed for simplicity and flexibility. With 60 features, QubePos adapts to your business as it grows. Here's something often overlooked: it supports a wide variety of hardware, meaning you don’t need to buy all-new equipment. Just plug in what works for you, and you’re ready to go. This flexibility makes it an excellent choice for businesses looking to scale seamlessly. Below are some of the key features:

Features

✅Customizable Interface: Tailor the layout, product details, tax settings, receipts, and categories to suit your business needs.

✅Data Security: Safeguard all your data on a local drive, ensuring access anytime, with or without an internet connection.

✅Customer Profiles: Build personalized customer profiles for quicker identification during future checkouts.

✅Customer Facing Display: Display transaction details to customers in real-time, allowing them to spot any errors immediately.

✅Employee Permissions: Manage employee access to secure stock, limiting who can view or edit inventory.

✅Time-Shift Management: Schedule and manage employee shifts effortlessly to maintain optimal staffing levels.

✅Cost Reporting: Receive detailed reports of expenses and taxes to aid in budgeting and financial planning.

✅Sales Trend: Monitor daily, weekly, and monthly sales trends to capitalize on business opportunities.

✅Centralized Purchasing: Make bulk stock purchases for all locations at once and redistribute as needed.

✅Internal Stock Transfer: Easily transfer inventory between locations to minimize waste and over-purchasing.

Packages & Pricing

To get the price of the QubePOS retail POS system, kindly schedule an appointment with their team for a consultation.

5. Synergy Software

Next, we have Synergy Software, and this one’s got some unique features that set it apart. It’s not just a POS system—it’s part of a larger suite that makes your business run smoothly. For example, did you know Synergy lets you send receipts via WhatsApp? They’ve also got this SMS blasting tool, which might sound simple, but it’s incredibly powerful. You can send promotions and discounts directly to your customers’ phones. It’s a fantastic way to engage with your audience and keep them coming back for more. So, if communication with customers is a priority, Synergy has you covered. Below are some of the key features:

Features

✅Promotion Price & Bundles: Supports special pricing with date validity.

✅Matrix Support: Handles products with different attributes like size and color.

✅Multiple Units of Measurement: Allows selling in various units (e.g., weight, volume).

✅Package Items: Sells bundled items with automatic stock updates for individual components.

✅Deposit Booking & Claims: Enables customers to reserve items with advance deposits and claim when available.

✅Time Tracker: Tracks and charges for rental items (e.g., books, rooms).

✅MyKad Reader Integration: Reads and stores MyKad details in the system.

✅Stock Adjustments/Consignment: Manages stock increases/decreases and consignment transactions.

✅View Branch Stock: Optional feature for branches to view stock across locations.

✅Weighing Scale Integration: Automatically fetches price and quantity when scanning barcodes from scales.

✅Customer Loyalty Program: Includes membership pricing, points, cashback, and item-specific point rates.

✅Automated Report Sending: Sends daily sales and closing reports directly to management.

✅WhatsApp Receipt Sending: Sends receipts directly to customers via WhatsApp for convenience.

Packages & Pricing

For software only purchase, there are two options to choose from.

✅Option A: One off payment (RM800)

✅Option B: Subscription based (RM2.20 per day)

For software + hardware purchase, the bundle price is RM1394 (SST. inc) which includes:

✅Point of sales software
✅Thermal receipt printer
✅Barcode Scanner

✅Cash Drawer

6. Smart POS System

And last but not least, we’ve got the Smart POS System. If you’re looking for something that integrates your online and offline channels, this one’s for you. One feature that stands out is its Click & Collect functionality. Basically, customers can order online and pick up their purchases in-store. It’s a seamless way to blend the convenience of e-commerce with the experience of in-person shopping. Smart POS also excels at managing inventory across multiple locations. It keeps everything in sync, ensuring you’ve always got accurate stock levels no matter where you’re selling. This kind of integration is a huge time-saver, helping you stay on top of your inventory while delivering a smooth experience for your customers. Below are some of the key features:

Features

✅Sales or Item Inquiries: Need to check an item’s price or availability? Quick lookups make it effortless to assist customers on the spot.

✅Card, E-wallets Pay Device Link: Seamlessly connect payment devices for smoother transactions, whether it's credit cards or e-wallets.

✅Weighing Machine Link: Perfect for businesses dealing with products sold by weight, ensuring accurate pricing every time.

✅Online Order Collect at Shop: Make life easier for your customers with a “buy online, pick up in-store” option.

✅Promotions: Mix & Match, Rebate: Set up custom deals like “buy two, get one free” or cashback offers to attract more customers.

✅Member Benefits: Offer loyalty perks with features like purchase history, reward points, e-stamps, and e-vouchers.

✅New Items Instant Update: Add new products to your system, and they’ll be ready to sell in no time—no downtime needed.

✅Barcode Label Printing: Generate product barcodes on the spot for organized inventory and faster checkouts.

✅Stock Transfer & Returns: Manage stock movement between branches or handle returns without a hitch.

✅Stock Movement & Sales Trend: Get insights into what’s selling, what’s not, and where your stock is going.

✅End-Day Reports & Time Attendance: Wrap up the day with a clear report on sales, plus track employee check-in/out times.

✅Daily Sales Details & Summary: Dive into the numbers with detailed breakdowns or summarized views of your daily sales.

✅Cash Count Breakdown Reports: Track every cent in your cash drawer with detailed cash handling reports.

✅Top Sales, Key Seller Analysis: Identify your best-selling products and your star-performing team members—use this info to strategize!

Packages & Pricing

Smart POS System comes with 4 different Pricing Plans, here are the details:

Plan 1: POS Solution (Lite) 2-in-1, (RM2000 / one time)

✅Best for shop owners

✅Point of sales system (1 counter only)

✅Inventory Management System

Plan 2: O2O Solution (Lite) 3-in-1, (From RM2400)

✅Best for shop + online business
✅Point of sales system (1 counter only)

✅Inventory Management System

✅E-market store x 1 (Shopee or Lazada)

Plan 3: O2O Solution (Pro) 6-in-1, (From RM5500)

✅Shop + Everything E-commerce

✅Point of sales system (1 counter only)

✅Inventory Management System

✅Webstores (Unlimited Templates)

✅Social Commerce x 5 (Live Commerce, WhatsApp Commerce, Multi Chat, Marketplace Sync)
✅Online Payment (Bank FPX)

Plan 4: Enterprise Or Customization, (Need to get quote)
✅Ideal For Establish Business & Omnichannel

✅Personalized plan based on your needs

✅Personalized product demo

✅Multiple solutions available

✅Custom integrations (WMS, ERP, or any third-party platforms)

Editor's Choices

Each of the retail POS systems mentioned above has its own strengths and weaknesses. However, I personally prefer AutoCount and SQL POS systems because they come with built-in accounting, offering a unified solution that eliminates the hassle of integrating separate tools or worrying about data syncing. This seamless experience saves both time and effort. My final advice is to choose one that aligns with your business needs by evaluating factors such as pricing, features, and scalability. Be sure to conduct thorough research and assess how well the system can support your business growth over time.